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Customer Support

Request equipment service

Submit the details below and we’ll create a trackable service ticket for your equipment.

Company name *

First name *

Last name *

Phone number *

Email *

Machine ID # *

Enter 0000 if unavailable. Separate multiple IDs with commas.

Problem type *

Equipment status *

Equipment is completely downEquipment is functioning

Describe the problem *

Attach a report or sample (optional)Upload photos or documentsPNG, JPG, or PDF · up to 10 MB eachChoose files

After you submit

You’ll receive a ticket number and a private tracking link.
Send follow-up messages directly through your ticket.
Your ticket is protected by a unique link.

Prefer to speak with us?

Call us and submit a ticket so we have your machine details.

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