Service & SupportEquipment Consultation|Customer Portal|(888) 581-9896

Equipment Consultation Request

Tell us about your equipment and requirements. We’ll help you explore replacement options and create a trackable request.

Customer & Contact

Business Name *Contact Name *Email *Phone

Addresses & Equipment Location

Billing Address

Same as Billing AddressProposed Installation / Service Address

Equipment Location / Department

Current Equipment

Do You Have a Current Machine?Replacement Color NeedsCurrent MakeCurrent Model

Machine ID & Serial Number (Optional)

Machine IDSerial Number

Volume, Users & Workflows

Monthly B&W VolumeEstimate is fine. Leave blank if unknown.Monthly Color VolumeEstimate is fine. Leave blank if unknown.Users Sharing This MachineEstimate is fine. Leave blank if unknown.Network Printing Required?Fax Required?

Current Scan Destinations

EmailServer / Shared FolderComputerOther

Desired Scan Destinations

EmailServer / Shared FolderComputerOther

Paper Handling & Finishing

Required Paper Sizes

LetterLegalLedger / A3

Current Paper Drawers (Do Not Count the Bypass Tray)

Large-Capacity Tray Installed?Stand / Cabinet Installed?

Current Finishing Options

StaplingHole PunchBooklet MakingFolding

Desired Finishing Options

StaplingHole PunchBooklet MakingFolding

Unsure of installed options? Attach a machine photo or configuration report below.

Existing Lease & Maintenance / Coverage

Is a Lease Currently Active?Is Maintenance / Coverage Currently Active?

Purchase Plans & Goals

Replacement TimingPurchase or Lease?Budget (Optional)

What Would You Like Improved? / Additional Notes

Photos, Reports & Agreements (Optional)

Up to five PDF, JPG or PNG files, 10 MB each.

Choose Files or Drop Them Here

After You Submit

Receive a request number and private tracking link.
Discuss replacement options and send follow-up details online.
Your link uses a six-digit security code sent to your email.

Not Sure About an Answer?

Choose Unsure or leave optional details blank. Photos, reports and agreements can help us identify your current setup. Submitting a request does not place an order or commit you to a lease.